Contact Us

Customer Service

For assistance with your order including status, returns, exchanges, and product information, please contact us:

Online

Online Customer Service

 By Phone

(877) 702-6864

Monday-Friday · 8:00am - 9:00pm EST

Saturday-Sunday · 9:00am - 6:00pm EST

 

By email

customerservice@cigars.com

 

Order Tracking

Easily track your domestic USPS and UPS orders using our online tracking tool

Cigars.com Order Tracking page.

 

Technical Support

For assistance with your online shopping experience, please contact us via the Online Help Desk

 

By Mail

Cigars.com

2589 Eric Lane

Burlington, NC 27215

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